---
# Generated by the help-docs job in equiapp (ci/help-docs-generator) from the
# help anchor 'ContactDuplicatesList'. Set generated to false to edit this page by hand; the job
# then leaves it alone.
title: Duplicate contacts
summary: >-
  Shows contacts that appear to be the same person or company, so you can merge
  them or mark them as not a duplicate.
helpKey: ContactDuplicatesList
generated: true
---

# Duplicate contacts

This page lists contacts that the system thinks might be the same. Use it when you want to clean up duplicate entries.

## What's on this page
- **Search**: input field at the top (placeholder “Search by name, email, etc…”). Use it to filter the list.
- **Duplicate contacts table**: each row shows the contact’s name (with type badge), email, phone number, address, and a count of how many visible duplicates it has.
- **Actions dropdown** (three‑dot icon): offers **View duplicates** to open the merge screen, and **Ignore as duplicate** to hide the contact from duplicate lists.
- **Ignore duplicate modal**: asks you to confirm before the contact is marked as ignored; buttons **Cancel** and **Ignore as duplicate**.

## Common tasks
### View duplicate contacts for a specific contact
1. Find the contact in the list (use the **Search** field if needed).
2. Click the three‑dot icon on its row.
3. Choose **View duplicates**. The app opens the merge page where you can combine the contacts.

### Mark a contact as not a duplicate
1. Locate the contact’s row.
2. Click the three‑dot icon and select **Ignore as duplicate**.
3. In the pop‑up, click **Ignore as duplicate** to confirm. The contact disappears from the list.

### Search for duplicate contacts
1. Click the **Search** field at the top.
2. Type part of the name, email, or address.
3. The list updates automatically; if nothing matches you see “No duplicates found”.

## Good to know
- Only contacts that are not hidden are counted; hidden duplicates are excluded from the duplicate count.
- The duplicate count shown next to the name refers only to visible duplicates.
- After you ignore a duplicate, the list refreshes automatically and the ignored contact is no longer shown.
- Ignoring or merging contacts requires the rights to modify contacts in your organisation.